University of Central Arkansas est. 1907
PandA: Planning and Assessment

UCA - Key Questions for HLC2010

Responses to the Key Questions are at the heart of each task force report. See this link for the Task Force Report Guidelines.

Criterion 5: Engagement & Service

As called for by its mission, the organization identifies its constituencies and serves them in ways both value.

Core Component 5a: UCA learns from the constituencies it serves and analyzes its capacity to serve their needs and expectations.

Key Questions

  1. Who are our constituents – individuals on and off campus; local, national, and global organizations – and how do we engage them?
  2. To what extent do we evaluate the changing needs of our constituencies? How do we respond to their needs?

Examples of Evidence

Core Component 5b: UCA has the capacity and the commitment to engage with its identified constituencies and communities.

Key Questions

  1. To what extent do the mission statement and other planning documents support engagement and service to the community?
  2. What types of resources are available for programs/services for constituencies/community? How adequate are these resources?

Examples of Evidence

Core Component 5c: UCA demonstrates its responsiveness to those constituencies that depend on it for service.

Key Questions

  1. What kinds of partnerships does UCA have with external constituencies?
  2. What types of activities engage students, staff, and faculty with the external community?
  3. To what extent do our faculty, staff, and students participate in the community?

Examples of Evidence

Core Component 5d: Internal and external constituencies value the services the organization provides.

Key Questions

  1. What feedback do we receive from the community as a result of these activities?

Examples of Evidence

Navigate Key Questions: KQ 1 (Criterion 1) | KQ 2 (Criterion 2) | KQ 3 (Criterion 3) | KQ 4 (Criterion 4) | KQ 5 (Criterion 5)

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University of Central Arkansas
201 Donaghey Avenue, Conway, AR 72035 | 501.450.5000

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Please e-mail Jonathan Glenn.